Privacy Policy

Last updated: 8 November 2026

Rajhans Prakashan respects your privacy. This policy explains what we collect when you use this website and how we use it.

What we collect

• Your mobile number and a PIN you choose (to sign in).
• Your child's name, school and class (to prepare the correct book set).
• Your name, delivery address and pincode (only if you choose delivery).
• Order details, payment reference numbers and payment status.

What we do not collect

Payments are handled by our bank's secure payment gateway. We do not receive or store card numbers, CVV, UPI PIN or net banking passwords.

How we use it

• To process, pack, bill and deliver your order and to call you with your token.
• To contact you about your order, due items or refunds by call, SMS or WhatsApp.
• To keep accounts and bills as required by law.

Sharing

We do not sell or rent your information. We share it only with our bank / payment gateway to process payments, with our delivery staff to deliver your order, with the school when you choose school delivery, or when required by law.

Storage and security

Your data is stored on secure cloud servers with access limited to our staff. Accounting records are kept for the period required by tax laws.

Your choices

You can ask us to correct your details or delete your account (except records we must keep by law) by writing to [email protected] or calling 8078678270.

Cookies

The website stores small items in your browser (for example your sign-in and cart) only to make the site work. We do not use advertising trackers.

Contact

Rajhans Prakashan (Raj Hans Prakashan), Outside Surajpole, Guru Govind Marg, Udaipur, Rajasthan 313001 · [email protected] · 8078678270